All plans include complete access to Dave’s Charm Scool, videos and PPT, scenarios and games for group learning, a full LMS with lessons and exams, certificates of completion for people who pass each course, and admin access to add users and view learning progress.
Yes and no. Course materials and examples are related to real-life scenarios of our Clients at MANAGEtoWIN, the majority of whom are I.T. / managed service providers. However, the content is 100% relevant to any company and any industry.
We are not aware of any instance where a customer has totally disagreed with anything in the courses. We do encourage you to personalize each key training points by discussing real service tickets and typical scenarios that have occurred in your organization. It is fine if you want your people to do things slightly different. Even in those situations Dave’s Charm School remains a great tool to have discussions of how your organization is unique. We welcome any feedback too, so please send your thoughts along.
Charm School teaches systems that affect soft skills, habits, thought processes, behaviors, and motivations of people in business environments. Often these crucial skills are not directly related to revenue, costs, and profits, but hugely impact your financial results nonetheless.
Here is how to consider the ROI of Dave’s Charm School:
Consider one specific behavior you want to improve. Perhaps your technical people can learn to save 10 minutes a day by watching our Time Management course. Multiply 10 minutes across your team to calculate the amount of time they would save each day. Then, multiply that amount of time by your average hourly rate.
For a team of 10 people that would mean 100 minutes per day saved. At an hourly rate of $100 that would equal $166 per day saved.
With 250 working days in a year that’s $41,500 saved!
Obviously we cannnot guarantee these results - the effectiveness of the training relies on the student. However, we do guarantee that Dave’s Charm School contains numerous pieces of wisdom that, when used properly, will help your business run smoother and make customers happier.